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[3.3.x] Support Forum • Re: Please help with HTTP ERROR 500

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usually if youve made no changes your first step should be to delete the cache. In ftp or your host file editor, find cache/production and delete the production folder and do a hard refresh on your computer/laptop ctrl+F5. If its still unavailable check your control panel logs to see if your server has updated any software recently. Also check your resource usage ie.. cpu/mem. As a last resort you can restart apache.

btw.. Unless you know exactly what your logs say. be very careful posting them on a public forum. You would be surprised what devious miscreants can do with that information. I would delete the log unless a staff member asks for them.

according to your log it appears mysql may have crashed and tied unsuccessfully to restart. If your on a vps or dedicated server you should be able to restart apache or nginx, if your on a shared host you should see a server restart in your control panel

Statistics: Posted by Helter Skelter — Fri Nov 01, 2024 4:04 am



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